These terms and policies valid from March 20th, 2014
1. Payment policies:
As you know, Visa, MasterCard, American Express, eBay, PayPal and others online payment gateway providers such as: Godaddy, Moneybookers, Alertpay... prohibit transactions related to cigarettes/tobacco goods.
So, the only way We can receive the payment is Money Gram. Please read the instructions here
Customers will pay the fee.
2. Shipping Policy
We offer free ship to worldwide for all orders.
Delivery takes 7-14 working days, depending on the country and how fast the customs clear the parcel for delivery.
Insurance is included.
3. Customs check, import tariff and tax
We can ship to following countries: US, UK, Spain, Ireland, France.
We can not ship to (or customer must pay the tax): Australia, Canada, Japan
4. Returns and refund Policy
All the refund will be processed by Paypal.
+ You don't like our cigarettes, You want to return the rest:
Our solutions: We will offer you a partial refund, shipping cost is not refundable.
+ The customs refused the package. It's shipped back to sender (me) or totally seized
If your country is in safe list (see Term 3), You will receive a full refund or free re-ship.
Before shipping cigarettes & take payment, if your location is high risk, I will contact you to discuss more.
+ You havent received the package for 30days since you paid me! There is no informations of the tracking number!
Our solutions: A full refund will be offered.
5. Our guarantees:
+100% products are high quality. They are < 5 months old. Expept Mild 7 and Winston
+We always keep our words. Your satisfy is our goal!
6. About us:
We sell thousands products in 3 main kinds: jewerly, ships in bottles and cigarettes both to domestic and international customers. Let's visit our websites :
www.trangsucusa.com Natural gemstone jewelry
www.daphongthuytunhien.com: Natural gemstone and feng-shui stone
www.9foods.com: Vietnamese delicious Foods
www.vietnamtobacco.com: Vietnam Cigarettes.
Please make friend with me on Facebook at link:
Or contact me at:
Viber, Whatapp: (+84)-902854959